Customize the widget

Content

• Bot name and tooltip shown on the launcher.
• Welcome message — the first thing customers read.
• Input placeholder.
• Disclaimer text — a small line under the chat, for compliance notes.

Appearance

• Primary color — header, buttons, and accents.
• Font size and chat height.
• Icon size and shape — circle, rounded, or square.
• Position and offsets — bottom-right or bottom-left, nudged away from other page furniture.
• RTL — right-to-left layout for Urdu and Arabic scripts.

Behavior

• Auto-open after N seconds on desktop or mobile.
• Require terms before chatting, with a link to your terms page.

Quick prompts and follow-up chips

Quick promptsare the suggested questions on the welcome screen — the single best lever for getting customers to engage. Don't guess them: click Suggest from knowledge baseand MonGPT proposes questions grounded in what you've actually indexed.

Follow-up chips appear after each reply. Leave them on auto and the bot suggests relevant next questions, or supply a fixed list.

Visibility

• Hide source attribution — the “answered from” links under replies.
• Hide feedback buttons — the thumbs up/down.
• Hide refresh.
• Hide “Powered by MonGPT” — available on paid plans.

Localization

All 12 supported Indian languages are translated out of the box — the bot-settings language picks the translation automatically, including the lead form and the “talk to a human” button. Use the Localization tab only to override a specific string with your own wording.

Per-bot design

Each bot has its own widget config. Switch bots in the sidebar and style them independently — useful when one bot serves your storefront and another serves your docs. See Plans & quotas.